Logistics Product Design

Logistics Product Design

We help logistics & supply chain companies to supercharge their products to fall in love even with their last mile.

According to PwC, more than 50% of transportation and logistics companies face challenges in the digital sphere. Thus, there are vast opportunities here to improve performance and serve customers better.

We offer

To revamp your logistics app or create it from scratch.
Idea validation

Human-centered logistics

We see not only merchants, fleet operators, and drivers, but first of all — people. And create your product accordingly, for them.
UX/UI review

Optimization of the user flows

Logistics is hard enough on itself. There is no need to make people’s life harder with complicated software. Even complex routes should be drawn out clearly.
Onboarding improvement

Create a better customer experience

It’s the elephant in the room — logistic & supply chain companies rely heavily on data. But with this much data comes great responsibility. People should have an easy time working with it not to mess anything up, and we can take care of that.
Cross-platform adaptation

UX/UI review

Sometimes it’s easier to tear the house down and build the new one, sometimes it needs only the slight reconstruction. It’s the same with software. We can take a look at yours and tell you our thoughts.
Design system integration

Onboarding improvement

The onboarding process in logistics is one of the most important steps and is the most likely to be skipped by the user. We’ll help you avoid user frustration while onboarding, and it will help you avoid mistakes in the future.
Brand consistency

Brand consistency

Competition is harsh in the logistics sphere, only excellent product, service model and strong brand identity can build outstanding brand equity.

We created

Intangible changes, driving to notable success.

Smart delivery platform that allows their customers to manage drivers, dispatch tasks, and track goods delivery in real-time.

Founded
2013, USA

Investments
$143,000,000

getswift.com

Complex redesign of a full system

We revamped the whole system, starting from its marketing website and finishing with its product — web panel and driver app.

Services

Business analysis, UX discovery, wireframing, onboarding improvement, UX/UI design creation, and design documentation creation.

Team

Business analyst, 4 UX/UI designers, Project manager.

Project duration

1 year

The logistic network that helps e-commerce businesses to optimize their supply chain speed up delivery times and reduce costs with a modern 3PL service.

Founded
2011, Finland

Investments
$1,600,000

ogoship.com

Onboarding improvement to reduce costs per customer support and help the user set up their account.

We worked on improving the onboarding process by deeply understanding our users with the research stage. Then we prototyped an improved onboarding process, tested it with real users, and processed their feedback. After we were sure that the new onboarding is effective, we created its UI design and set up analytics.

Services

UX research, prototyping, user testing, feedback processing, and setup of analytics.

Team

Business analyst, UX/UI designer, Project manager

Project duration

7 weeks

Artificial intelligence platform for procurement & supply chain experts.

Founded
2012, Germany

Investments
$76,000,000

scoutbee.com

Creation of a holistic design system and setup of design-driven processes

We started with creating a basic MVP product and continued working, as ScoutBee's in-house design team, until they became an industry leader. During that time, we worked on their branding, website, and products.

Services

Business analysis, UX discovery, feedback processing, wireframing, onboarding improvement, UX/UI design creation, design documentation creation, branding creation, website creation, and integrated design & development sprints.

Team

Business analyst, UX/UI designer, Project manager, Art director, Graphic designer.

Project duration

3 years

Our process

Is efficient and based on what you already have.

Humans come first, especially in logistics. We need to deeply understand who will be using your software to create your product’s foundation.

Every excellent delivery needs to be well structured, the same as a digital product. We need to create comprehensive and straightforward user paths to communicate the product idea with the team and stakeholders to get early feedback.

We believe that every solution should be tested. Fixing the problems on the prototype stage will save you tones of time and project costs at the upcoming design phase.

Only then the final user interface and design documentation should be created. After final touches and a hanging chandelier, your app is ready! But we won’t leave you to stand alone in the development and market entrance process.

There is one thing software does the house definitely couldn’t — grow. The scalability of your growing app is our top priority. We know you have other more urgent and vital headaches to cure than micromanaging the consistency of visual elements. We’ll cover this one.

We don’t recommend you get out the big guns straight away. Quick prototyping and user testing is a great way to research your product’s value and receive a golden answer — go forward or turn back to the value proposition creation and customer journey analysis.

Humans come first, especially in logistics. We need to deeply understand who will be using your software to create your product’s foundation.

Every excellent delivery needs to be well structured, the same as a digital product. We need to create comprehensive and straightforward user paths to communicate the product idea with the team and stakeholders to get early feedback.

We believe that every solution should be tested. Fixing the problems on the prototype stage will save you tones of time and project costs at the upcoming design phase.

Only then the final user interface and design documentation should be created. After final touches and a hanging chandelier, your app is ready! But we won’t leave you to stand alone in the development and market entrance process.

There is one thing software does the house definitely couldn’t — grow. The scalability of your growing app is our top priority. We know you have other more urgent and vital headaches to cure than micromanaging the consistency of visual elements. We’ll cover this one.

Creativity is our second self. Our first self is rationality. The creative process doesn’t start from the creation, it begins from the review of your existing brand and market and competitor research.

Humans come first, especially in logistics. We need to deeply understand who you are as a business and who will be using your software to create your brand strategy that serves as the core foundation.

There is no use in understanding who you are if you can’t tell that adequately to the whole world and your users. We will create your communicative strategy so that you could always be an authentic self.

You never start building walls before having a set foundation. The same, only then, the visual creation process starts. We dream in colors, drink a lot of coffee, and meditate on your product. After, visual style options are born.

Visual style should grow, scale, and evolve with the business. But before that happens we can create branded almost everything — from the mere pen to a plane.

The scalability of your growing brand is our top priority. We know you have other more urgent and vital headaches to cure than micromanaging the consistency of visual elements. We’ll cover this one.

Our clients

Are the best motivation.

Working together feels like being a single team. The team’s effective design lived up to the promise shown in the development phase. Customers can expect a tailored approach to their projects.

Timo Appelmann

Timo Appelmann, Chief Product Owner

ScoutBee

They did a great job managing everything. They adhered to timelines without a problem and understood requirements with ease. They're responsive and skilled despite being very cost-effective.

Remko Allertz

Remko Allertz, Chief Marketing Officer

Attrace

There were healthy debates and feedback sessions that improved various features and flows of the final product. Their team was highly responsive and communicated openly throughout the project.

Ameet Shah

Ameet Shah, Founder

Aden Media Labs

They have incredible designers on staff with amazing customer support skills. Their responsiveness helped them address problems as they arose, yielding impressive final designs. They were communicative and focused throughout.

Ryan Bednar

Ryan Bednar, CEO

RankScience

Ok! Whats next?

01

Drop a line

Let us know you’re interested.

02

Intro call

To understand how exactly we can help you.

03

Get a quote

To kick-start our long-lasting partnership.

this is
a line : )