Recruitment is a multistage and messy process, so we have begun with deep research of the client's operating business model and work structure, analyzed all resources Wade & Wendy uses, learned about the team, and engaged in all the stages. Also, using our design-driven approach, we consulted the Wade & Wendy team and provided them with requested & additional solutions.
Our team decided to build three refined digital products for talents, recruiters & admins and pack them into one SaaS ecosystem.
For different touchpoints' automation, we ensured that the throughline and customer journey were suitable for both candidates and recruiters.
To build a good user experience, we modelled the flow from the candidate's perspective. Then we dived into the recruiter analytics, investigated, and discovered what metrics were crucial for them and how they could simplify the recruitment process.
Moreover, we packed the whole design system and engaged the BA team. BAs provided the client's team with features decomposition, formed backlog & user stories, thus helped to get ready for the development process beginning.