Digital banking isn’t just about transactions — it’s about trust.
When done right, it becomes a daily companion that helps people feel confident, supported, and in control of their finances.
And when a bank earns that place in users’ lives, growth follows naturally — built on loyalty and genuine connection.
Partnering with Gulf Bank, we refined their mobile UX with a user-centric approach — leading to meaningful product improvements.
Working side-by-side with ila Bank, we transformed their digital experience — and the results speak for themselves.
We design the core of your retail banking experience — everyday user flows, intuitive journeys, and scalable UX structures that help your product grow.
Get a modern, modular foundation with a ready set of core user flows, unifying daily experiences.
Get a modern, modular foundation with a ready set of core user flows, unifying daily experiences.
For banks and neobanks looking to modernize their core banking UX and create a consistent experience across mobile and web.
You’ll get all essential retail banking flows design — authentication, payments, transfers, cards, notifications, and settings — unified under one consistent and scalable experience.
Turn your onboarding into a growth engine with faster sign-ups, fewer drop-offs, and higher user trust.
Turn your onboarding into a growth engine with faster sign-ups, fewer drop-offs, and higher user trust.
Banks and fintechs that want to modernize onboarding UX/UI, ensure compliance before launch, or need a ready journey for an MVP.
You’ll get a seamless onboarding journey design with built-in ID verification, smart regulatory logic, product selection, and a flexible save-and-resume flow that works across devices.
From everyday payments to family banking — add the features modules that shape better journeys.
From application to
repayment management
Real-time spending limits and subscription management
Simple in-app transaction dispute flow
Prepaid, supplementary,
or gift cards
Schedule, automate, and manage bill payments
Flexible savings and prize-linked deposits
Spending insights and analysis
Plan, track, and optimize your spending
Simple, transparent investment options
Shared accounts, parental controls, and child cards
Guide users through new features
Boost engagement with cashback and personalized rewards
Adaptive themes for premium and segment-based users.
Transparent global payments with full cost visibility
View all external accounts in one place
A unified catalog for all products and services
Chat, case tracking, and contextual help
Features like a Zakat Calculator or Qibla Compass
Digital access to traditional banking tools
When a full redesign isn’t the next step, these targeted services help you gain clarity, confirm ideas, and prepare for what’s next.
Understand your users before redesigning.
Go beyond surface-level evaluation with real user insights, usability validation, and behavioral analysis.
Product evaluation, competitive review, journey mapping, UX recommendations, and a 90-day action plan.
A research-backed foundation for confident redesign decisions — with clear priorities, actionable insights, and next steps action plan.
Validate new ideas before you build them.
Quickly test the potential of features like loans, family banking, or rewards — to decide whether to go, refine, or stop.
Research, user journey mapping, concept design, and strategic fit assessment.
A validated, ready-to-present concept with user insights, business rationale, and design recommendations.
Unify design across channels and markets.
Build a unified design language that scales easily across products, markets, and localization needs.
Audit of existing UI, design tokens, component library, and usage documentation.
A flexible, ready-to-scale design system that keeps your brand consistent and speeds up delivery.
Educate, align, and empower your team.
For design and product teams that want to boost collaboration and design maturity.
Workshops on Design Thinking, Usability Testing, and Design System Kickstart.
Hands-on learning, shared understanding, and a stronger design culture within your organization.
Gulf Bank partnered with Qubstudio to redesign its mobile banking app as part of a strategic shift toward a more customer-centered digital experience. The goal was to go beyond a typical UI refresh and build a completely new CX tailored to GCC market specifics, regulatory requirements, and the bank’s omnichannel ambitions.
Over more than a year of collaboration, we conducted continuous global and local market research, ran regular customer studies, and worked closely with cross-functional teams to balance business, security, and compliance needs. This allowed us to fully redesign the app’s core journeys and modernize its key features — from card management to everyday banking tasks.
The redesigned app significantly strengthened user trust through clearer onboarding, more intuitive flows, and a design system built for consistency and scale.
As a result, Gulf Bank saw a 2x increase in App Store rating, a 78% rise in users, and 2.5x growth of monthly active users (MAU).
The new mobile experience is now easier to use, locally relevant, and aligned with the bank’s long-term innovation strategy.
ila Bank partnered with Qubstudio to elevate its mobile-only banking experience and support the rapid growth of Bahrain’s first fully digital bank.
Over three years of ongoing collaboration, we helped the ila team enhance existing features and design new, innovative capabilities — from Rewards and Hassala savings pots to Al Kanz prize-linked deposits.
Guided by a double-diamond approach, we ran continuous market and user research, conducted stakeholder interviews, and carried out multiple rounds of user testing to validate ideas and keep the product aligned with real customer needs.
Our designers worked as an integrated team with ila Bank, establishing a design-driven product workflow that allowed fast delivery and efficient scaling.
We also refined and expanded the design system, enabling quicker prototyping and greater consistency across hundreds of screens.
This long-term partnership helped ila Bank strengthen its position as the leading digital bank in Bahrain, achieving a #1 app ranking, a 4.8 App Store rating, and multiple global awards for UX and mobile banking excellence.
Today, ila’s mobile app stands as one of the most advanced digital banking experiences in the MENA region.
Let’s discuss how thoughtful design can turn everyday banking into a trusted, effortless experience.
Select a time that works for you, or simply complete the form, and our specialists will contact you.
Oleh Bosak
Partner Engagement Manager
A LinkedIn webinar hosted by Qubstudio, featuring Hassan Almosawi, Digital Channels Product Owner at Gulf Bank — on what truly builds trust in modern digital banking.
A practical, insight-packed whitepaper on the trends shaping the next generation of banking products.
A conversation with Mayya Vu (Chief Delivery Officer) and Nadia Lushchak (CEO at Qubstudio) on how UX design drives innovation, adoption, and long-term growth in banking.
