Uncover the Main
Usability Issues
Receive an expert, independent view of your digital product with bottlenecks and main user issues identification.
Solutions
Solutions
UX Audit Services
Uncover gaps in your product’s user experience and get solutions to enhance it instantly.
Request a UX audit today
UX design audit is the quickest way to receive an independent expert evaluation of your digital product and recommendations for UX improvements. Get expert insights and practical next steps to enhance your user experience.
When a UX audit makes the biggest impact:
Your product is already live, but key metrics are underperforming. Users are not completing critical actions like onboarding or purchases.
You’re considering a redesign but want to avoid a full overhaul — just a focused design review to get quick, actionable results.
You’re considering a full redesign but want to begin with a targeted review to achieve quick and actionable results.
Qubstudio’s UI/UX analysis process
01
Strategic Session and Demo
In the beginning, we conduct interviews with key stakeholders, discussing business objectives, industry context, customer personas, and value propositions. We also assess the product through a product demo. This phase lays the groundwork for effective UX quality assessment.
02
Product UX Audit
We perform a heuristic evaluation of the app to assess usability, intuitive navigation, and user interactions. Analyzing analytics helps us identify areas for improvement. We draw our attention to 2-3 key user flows of 3 main UX issues if the product is complex.
03
Market Research
Exploring market trends and industry developments helps us identify growth opportunities for the product. Also, we conduct an analysis of competitors’ functionalities to pinpoint key areas for improving the product’s competitiveness.
04
Presentation of Findings
Here we present the UX audit report and research findings to key stakeholders and discuss the next steps. If needed, we develop a design plan and roadmap for the next steps.
05
Visual direction ideas [optional]
We review visual references and collect feedback on the stakeholders likes/dislikes (via Yes/No Map Workshop). We also establish UI design expectations and define key design principles. This step includes UI mood board creation as well.
Turn UX issues into growth opportunities.
Our UX audit reveals:
- What frustrates users
- Where conversion drops happen
- What can be optimized fast
UX audit methodology built on proven frameworks
Cognitive walkthrough
This methodology allows for the determination of the level of usability. Experts “walk” through a set of the most typical user tasks, based on personas and other documentation, one step at a time.
Heuristic Evaluation
Via heuristic evaluations, experts evaluate the product’s UI against a set of fundamental Heuristic Principles. It’s an effective way to identify usability problems in your product. The evaluations require less time and money compared to conducting usability testing.
Team
Product Designer
UX Strategist
Project Manager
Timeline
2 weeks
Deliverables
UX audit & recommendations
Next steps proposal
Case studies
Workforce Velocity 🇺🇸
A UX Audit Approach to Redesigning a Complex HRTech Platform
The client approached us to revamp their complex ERP software solution, with a focus on improving user experience.
The platform needed enhancements in navigation, user interface, and information architecture to optimize work processes. We began with a detailed UX audit, focusing on identifying and addressing key usability issues.
- Our first step was to audit the main navigation levels, which helped us uncover the primary problem areas and patterns. Using these insights, we mapped potential issues across the entire system, allowing us to estimate the timeline and effort needed for the redesign.
- The audit revealed several critical UX issues. These were all major barriers to usability and efficiency. Given the risks of a complete overhaul, we recommended a more gradual approach. Instead of redesigning the entire system, we advised starting with immediate improvements in the most critical areas: navigation, visual updates, and functional overload.
- Simultaneously, we worked on improving overall usability and ensuring consistency across the system. This allowed us to enhance the user experience without disrupting the platform’s operations.
By focusing on a targeted UX audit and implementing iterative improvements, we helped the client make data-driven decisions that would ultimately drive the platform’s usability and performance.
Loan Mantra 🇺🇸
Building a Better Lending Experience Through UX Audit-Driven Decisions
Loan Mantra is a powerful loan management platform that connects users with the right financial products and lenders. To support its expanding user base, Loan Mantra partnered with Qubstudio to enhance the platform’s overall user experience.
- We began with a comprehensive UX audit grounded in heuristic analysis and core UX principles. This helped us uncover key areas for improvement, particularly in navigation and structural logic.
- The findings pointed to deeper issues in several modules, requiring us to rethink user flows and simplify the lending journey.
- The UX health check helped guide design decisions with clarity and confidence.
As a result, the platform now features a cleaner, more modern interface, streamlined loan application and documentation flows, and improved efficiency across critical user journeys — all contributing to better business outcomes.
Drive measurable impact with a UX product audit
Uncover the Main
Get the Actionable Recommendations
Through our UX site/product audit, you’ll get recommendations that could be implemented quickly by the development team (even without Qubstudio’s involvement), as well as more strategic thoughts regarding product innovation possibilities.
Create Trend-Aligned Design
Our UX audit services and solutions also highlight fresh, trend-aware ideas for visual updates, ensuring your product stays competitive, and aligned with evolving user expectations.
About Qubstudio
700+
projects completed
From startups to enterprises, we’ve delivered meaningful UX results across industries.
83
verified Clutch reviews
Our clients value our impact. Read real feedback on how our UX auditing services helped move products forward.
19
years of UX expertise
We’ve seen trends come
and go, and we know what
actually works.
Strengthen Your Product with UX Auditing Services
Enhance your product through actionable recommendations from a UX audit, boosting user satisfaction and uncovering insights.
Select a time that works for you, or simply complete the form, and our specialists will reach out to you to discuss the UX audit process.
Nadia Lushchak
CEO, Ph.D.
Check our custom solutions crafted to support your product at every lifecycle stage
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