Product Owner

We are looking for a Product Owner who will be responsible for defining and managing the product roadmap for our corporate banking app, ensuring it meets client needs and business goals. At Qubstudio, we are a Strategic Design Partner for clients worldwide, helping them transform customer experiences.

What do we do?

Qubstudio is a digital product and brand design agency with over 19 years of experience. We collaborate with clients from FinTech (retail and corporate banking), SaaS, Healthcare, HRTech, and Logistics, providing full-cycle services from idea validation to product scaling.

Currently, we are ranked №1 UX Design Agency Worldwide according to Clutch, and our work has been recognized by Red Dot, iF Design, UX Design Awards, and other prestigious design competitions.

What makes us unique?

We are a team of more than 50 design professionals united by our core values: Create, Care, and Grow. At Qubstudio, learning never stops — we co-create university programs, run Qub Design Talk, and regularly share knowledge at international conferences and workshops.

As a Ukrainian company, we also support military initiatives through projects and fundraising, and we actively collaborate with volunteer foundations, applying our design expertise to meaningful causes.

For you as a Product Owner, this means working in an environment where you can influence design culture, collaborate with a strong team, and represent Qubstudio on a global stage.

Why are we opening this role?

One of our prominent clients is a leading bank in Kuwait, established in 1960. With over 52 branches across the country, it provides consumer banking, wholesale banking, and financial services.

We started our cooperation four years ago and continue today. Together, we achieved significant results:

• Won the iF Design Award
• Increased UX maturity from 2 to 5 (NNG)
• Boosted average logins across mobile and online by 360%
• Grew financial transactions by nearly 300%
  Expanded the overall user base by 78%

Your responsibilities will include:

• Prioritizing the backlog, refining requirements with stakeholders, and working closely with designers, developers, and QA to deliver high-quality features on time.
• Gathering feedback, analyzing usage data, and ensuring releases comply with security and regulatory standards to improve the corporate mobile banking experience.
• Expanding core corporate banking features on mobile (payments, trade finance, account services).
• Enhancing security and compliance in line with CBK requirements.
• Improving client onboarding and self-service capabilities.
• Boosting digital adoption among corporate clients.
  Integrating new value-added services to increase client retention.

Key KPIs:

• Growth in active corporate mobile app users
• Increase in digital transaction volumes and value
• Customer satisfaction and NPS for corporate digital channels
• Reduction in time-to-market for new features
• Backlog delivery rate vs. plan
  Compliance and security audit success rates

What is important to us in this position?

• 3+ years of experience in digital product management or product ownership
• Readiness for regular business travel, particularly during the initial stages of cooperation
• Strong stakeholder management skills
• Deep expertise in the FinTech domain, especially corporate banking
• Experience with strategic design methods: service design, journey mapping, value proposition design
• Ability to facilitate C-level workshops and co-creation sessions
• Business-oriented mindset
• Active use of AI tools in your work
• Empathy, attention to detail, and strong listening skills
• Openness to feedback and collaboration

Who will you work with?

Reporting line: Head of Digital Banking

Main stakeholders (beyond Designers, Developers, QA):

• Corporate Banking Relationship Managers
• Compliance and Risk Management teams
• Information Security and IT Infrastructure
• Marketing and Customer Experience teams
  Operations and Service Delivery teams

How does our onboarding process work?

• Trial period: 3 months — you’ll get acquainted with our processes.
• We don’t encourage overtime or micromanagement.
• We work in sprints and plan tasks weekly.
• Our project team will be your mentor and guide you through onboarding.
• After the trial period, you will collaborate with the Design Manager to map out your career path.

What do we offer?

• Hybrid work model and flexible schedule. We provide a comfortable office in the creative space KIVSH, fully equipped for autonomous work. You can also choose to work remotely.
• Support for learning and development. Every year, we allocate a budget for each employee to invest in education, external consultations with industry experts, and international certifications.
• Expertise growth through a human-centered approach. We take an individualized approach to career development, working within the Career Development Plan (CDP) framework. We review your goals every six months and discuss your growth through regular 1-on-1 meetings.
• Participation in social initiatives. We actively engage in social and charitable projects, collaborate with universities, and share our experience. We also apply our design expertise to volunteer projects.
• Official cooperation. As a Diia.City resident, we offer engagement under a gig-contract.
• Legal and accounting support. We cover the cost of legal consultations for personal matters unrelated to work. Our accountant provides assistance with tax payments.
• Comprehensive benefits programs. We offer medical insurance, well-being support, maternity leave, and compensation for purchasing work equipment (we use macOS).
• Loyalty program from Lviv IT Cluster. Enjoy gifts and discounts from partners on various products and services.
• Team retreats and vacation policy. We organize mountain trips and team meetups. Our vacation policy includes 18 paid working days off, 10 paid sick days, an extra day off for blood donation, and public holidays.
• We accrue income in $.

Interview stages:

• CV review.
• Short interview with the recruiter.
• Technical interview with the Head of Digital Banking.
• Offer signing if everything aligns.